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Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly when creating an account or purchasing services, including your name, email address, and billing details. We also collect usage data such as server logs and IP addresses for security and service delivery purposes.

2. How We Use Your Information

  • To provision and manage your game servers
  • To process payments and send billing communications
  • To respond to support requests
  • To detect and prevent abuse or security threats
  • To improve our services

3. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (e.g., payment processors) strictly as necessary to deliver our services. All third parties are bound by appropriate data protection obligations.

4. Data Retention

We retain your account data for as long as your account is active, and for a reasonable period thereafter as required by law or legitimate business needs. Server data is deleted within 30 days of account termination.

5. Cookies

Our website uses essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies.

6. Security

We implement industry-standard security measures to protect your data. However, no system is perfectly secure and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us through the billing panel.

8. Changes

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.

9. Contact

For privacy-related queries, contact us through the billing panel.

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